CUSTOMER INTENTION AS THE KEY TO SUCCESSFUL CRM IMPLEMENTATION: EMPIRICAL INSIGHTS FROM AN SEM APPLICATION

(2005) CUSTOMER INTENTION AS THE KEY TO SUCCESSFUL CRM IMPLEMENTATION: EMPIRICAL INSIGHTS FROM AN SEM APPLICATION. PhD thesis, Southern Illinois University at Carbondale.

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Item Type: Thesis (PhD)
Subjects: Management and Marketing
Divisions: College Of Industrial Management > Management and Marketing Dept
Depositing User: Dr. OBAID MUBARAK AL-SHURIDAH
Date Deposited: 25 Jun 2008 15:16
Last Modified: 01 Nov 2019 16:47
URI: http://eprints.kfupm.edu.sa/id/eprint/9392