Owners satisfaction with consultancy practices in Saudi Arabia

Al-Musallami, Ahmad Ismail (1992) Owners satisfaction with consultancy practices in Saudi Arabia. Masters thesis, King Fahd University of Petroleum and Minerals.

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This research deals with the professional relationship between the public owners and the local Architectural Engineering A/E firms in Saudi Arabia. It explores the current practices of the local A/E firms. It assesses the degree in which these practices are capable of fulfilling the public owners needs in building construction projects. The data was obtained from a sample of local A/E firms in Dammam, Riyadh, and Jeddah and from the entire population of the public owners via two questionnaires. Indexes were used extensively to measure the A/Es and public owner characteristics and satisfaction level of the A/E design services in terms of function, aesthetics, cost effectiveness, buildability, and overall satisfaction. In conclusion, the public owners satisfaction level of the local design services is moderate mainly due to: high percentage of change orders originating from design errors, owners demanding less than the needed scope of services, and the A/Es delay in completing design as declared by public owners. The A/Es attribute Dis-Satisfaction to the low level of owners involvement in the design, their perception of the A/E role, and their readiness to pay a reasonable fee and demand the right scope of services.

Item Type:	Thesis (Masters)
Date:	April 1992
Date Type:	Completion
Subjects:	Architectural
Divisions:	College Of Environmental Design > Construction Engineering and Management Dept
Creators:	Al-Musallami, Ahmad Ismail
Committee Advisor:	Assaf, Sadi A.
Committee Members:	Shash, Ali Ali and Ahmad, Munir
ID Code:	10219
Deposited By:	KFUPM ePrints Admin
Deposited On:	22 Jun 2008 16:59
Last Modified:	26 Apr 2011 07:59

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