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Owners satisfaction with consultancy practices in Saudi Arabia

Al-Musallami, Ahmad Ismail (1992) Owners satisfaction with consultancy practices in Saudi Arabia. Masters thesis, King Fahd University of Petroleum and Minerals.


Arabic Abstract


English Abstract

This research deals with the professional relationship between the public owners and the local Architectural Engineering A/E firms in Saudi Arabia. It explores the current practices of the local A/E firms. It assesses the degree in which these practices are capable of fulfilling the public owners needs in building construction projects. The data was obtained from a sample of local A/E firms in Dammam, Riyadh, and Jeddah and from the entire population of the public owners via two questionnaires. Indexes were used extensively to measure the A/Es and public owner characteristics and satisfaction level of the A/E design services in terms of function, aesthetics, cost effectiveness, buildability, and overall satisfaction. In conclusion, the public owners satisfaction level of the local design services is moderate mainly due to: high percentage of change orders originating from design errors, owners demanding less than the needed scope of services, and the A/Es delay in completing design as declared by public owners. The A/Es attribute Dis-Satisfaction to the low level of owners involvement in the design, their perception of the A/E role, and their readiness to pay a reasonable fee and demand the right scope of services.

Item Type:Thesis (Masters)
Date:April 1992
Date Type:Completion
Divisions:College Of Environmental Design > Construction Engineering and Management Dept
Creators:Al-Musallami, Ahmad Ismail
Committee Advisor:Assaf, Sadi A.
Committee Members:Shash, Ali Ali and Ahmad, Munir
ID Code:10219
Deposited By:KFUPM ePrints Admin
Deposited On:22 Jun 2008 16:59
Last Modified:26 Apr 2011 07:59

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